Hello, my name is

Vastavi Sharma

I am Sales Associate

I am a sales associate specializing in CRM-driven customer engagement, optimizing sales processes, and enhancing retail operations through data-backed strategies and technology integration.

Download CV My Skills

3 + Years of Experience
10+ Completed Projects

Web Developer

What have i done

my Projects

Streamlining customer engagement through automation

CRM Optimization

Implemented Salesforce, Zoho, and HubSpot to track leads and automate follow-ups.
Increased prospect conversion by 35% through segmentation and targeted outreach campaigns.
Personalized recommendations via CRM data, boosting retention and repeat business rates.

Enhancing checkout and sales efficiency

POS & Transaction Workflow

Operated Square, Clover, and Shopify POS for 300+ weekly transactions.
Reduced checkout time by 15% through optimized POS use and accuracy.
Ensured 100% cash reconciliation by integrating PayPal and Xero workflows.

Improving stock flow and availability

Inventory & Stock Management

Used NetSuite to track stock levels and automate order renewals.
Decreased stockouts by 10% through real-time audits and floor optimization.
Reduced waste by 25% by rotating high-demand products based on trends.

Services

Professional skills

my Talent

Customer Relationship Management (CRM)

Salesforce, HubSpot, Zoho CRM, and pipeline tracking for lead conversion.

88%

POS Operations & Cash Handling

Square, Clover, Shopify POS, Xero, and accurate transaction reconciliation.

85%

Sales Analytics & Reporting

Excel, Google Sheets, pivot tables, and data-driven decision-making.

87%

Inventory & Stock Management

NetSuite workflows, stock audits, and product rotation optimization.

85%

Skills

Work Experience

Sales Associate

Once Upon A Child, Ontario

September 2024 - Present

Handled 150+ weekly transactions using advanced POS systems.
Increased customer loyalty using CRM-based personalized product suggestions.
Led store merchandising efforts to improve product visibility and sales.

Sales Associate

Top Talent Bridge, Remote

July 2023 - May 2024

Tracked and segmented leads using Zoho, Salesforce, HubSpot tools.
Improved client acquisition via optimized outreach and automated follow-ups.
Maintained subscription lifecycle using NetSuite for service contract automation.

Education

Postgraduate Diploma in Global Business Management

Cambrian College of Applied Arts & Technology, Sudbury, Ontario

July 2024 – Present

Focused on strategic business practices, global markets, and operational efficiency.
Gained deep insights into CRM, sales operations, and business technologies.
Applied classroom learning to real-time retail and CRM integration projects.

Bachelor of Business Administration

Panjab University, Chandigarh, India

May 2020 – July 2023

Specialized in marketing, business analytics, and customer behavior.
Developed foundational skills in sales, reporting, and communication.
Participated in projects focused on business case studies and CRM tools.

History

Contact Me

Let’s Talk About Ideas

vastavisharma60@gmail.com | +1 (705)-561-2908

Contact Me